Privacy Policy
Last Updated: December 2025
1. Information We Collect
Personal Information
When you register for Fire Notification, we collect your name, email address, and contact information. This information is used solely for account management and emergency notifications.
Usage Data
We automatically collect information about how you interact with our platform, including pages visited, features used, and time spent on the dashboard. This helps us improve our services.
Location Data
If you enable location services, we may collect your approximate location to provide relevant fire incident alerts in your area.
2. How We Use Your Information
Service Delivery
Your information is used to provide real-time fire incident notifications, maintain your account, and deliver the core functionality of our platform.
Communication
We use your email address to send critical alerts, system updates, and important notifications about fire incidents in your monitored areas.
Platform Improvement
Anonymous usage data helps us analyze platform performance, identify issues, and develop new features to enhance your experience.
3. Data Security
Encryption
All data transmission is secured using industry-standard SSL/TLS encryption. Your passwords are hashed using bcrypt, and we never store plain-text credentials.
Access Controls
Our systems implement strict access controls with role-based permissions. Only authorized personnel have access to user data, and all access is logged and monitored.
Regular Audits
We conduct regular security audits and penetration testing to identify and address potential vulnerabilities in our infrastructure.
4. Data Sharing
Third-Party Services
We do not sell, trade, or rent your personal information to third parties. We may use trusted service providers (like MongoDB hosting) who assist in operating our platform, under strict confidentiality agreements.
Legal Requirements
We may disclose your information if required by law, such as to comply with a subpoena or similar legal process, or to protect the rights and safety of our users.
5. Cookies & Tracking
Essential Cookies
We use cookies to maintain your login session and remember your preferences. These are essential for the platform to function properly.
Analytics
We use analytics cookies to understand how users interact with our platform. You can disable non-essential cookies in your browser settings.
6. Your Rights
Access & Correction
You have the right to access and update your personal information at any time through your Account Settings.
Data Deletion
You can request deletion of your account and associated data by contacting our support team at support@maintechsolution.com.
Opt-Out
You can opt-out of non-critical email communications at any time through your notification preferences.
7. Data Retention
Active Accounts
We retain your data for as long as your account is active or as needed to provide our services.
Deleted Accounts
After account deletion, we may retain certain information for legal compliance, fraud prevention, and legitimate business purposes for up to 90 days.
Questions About Privacy?
If you have any questions or concerns about our Privacy Policy or how we handle your data, please don\'t hesitate to contact us.
Contact SupportAbout Maintech IT Solutions
We are committed to providing secure, reliable emergency response technology while protecting your privacy and data.
Company
Maintech IT Solutions
Email
support@maintechsolution.com
Service
Fire Notification Platform
Security First
✓ End-to-end encryption
✓ Secure authentication
✓ Regular security audits
✓ GDPR compliant
© 2025 Maintech IT Solutions. All rights reserved. Fire Notification is a registered service of Maintech IT Solutions.